This means if your parcel doesn’t arrive, or is damaged on arrival, you are entitled to a refund/replacement. We will endeavour to use your preferred delivery service wherever possible, while reserving the right to use an alternative courier of our choice as we deem necessary, this would always be a delivery upgrade, and never a downgrade.Īs standard, we are only using delivery services that include tracking and insurance against damage/loss. You will select your delivery preference at the checkout when you place the order. We have access to a variety of shipping options, provided by Deutsche Post, DPD and DHL Courier. Orders will not be dispatched on Bank Holidays (Netherlands) or Weekends.
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